© iLeads 2026 | All Rights Reserved
Last Updated on - 16 January 2026, Version - 1.7.
iLeads Auxiliary Services Private Limited ("iLeads", "Company", "we", "our", or "us") is committed to protecting the privacy, confidentiality, and security of personal data entrusted to us. This Privacy Policy explains how personal data is collected, used, stored, processed, protected, and deleted in accordance with applicable laws.
iLeads acts as a Data Fiduciary under the DPDP Act and processes personal data lawfully, fairly, and only for legitimate, specified purposes.
| Term | Definition |
|---|---|
| Data Principal | The individual to whom personal data relates |
| Data Fiduciary | Entity that determines the purpose and means of processing (iLeads) |
| Data Processor | Entity processing data on behalf of Data Fiduciary |
| Personal Data | Any data about an individual who is identifiable |
| Consent | Free, specific, informed, unconditional, and unambiguous agreement |
iLeads acts as:
All processing activities are performed strictly within India.
Business and Contact Information
Client Data
Website and Technical Data
Recruitment and Employment Data
Personal data is processed only when one of the following bases applies:
| Lawful Basis | Description |
|---|---|
| Consent | Free, specific, informed consent obtained before processing |
| Contractual necessity | Processing necessary for contract performance |
| Legal obligation | Processing required by Indian law |
| Legitimate use | Specified legitimate purposes under DPDP Act (employment, emergency, etc.) |
Consent Requirements
Where consent is the lawful basis, iLeads ensures consent is:
Consent Notice Contents
Before obtaining consent, Data Principals are informed of:
Consent Withdrawal
Data Principals may withdraw consent at any time via:
Withdrawal is effective within 7 days. Withdrawal does not affect lawfulness of prior processing.
Personal data is processed for the following purposes:
We do not process personal data for purposes incompatible with the original purpose without fresh consent.
Categories of Recipients
Personal data may be shared only with:
Third-Party Controls
All third parties must:
iLeads processes and stores ALL personal data within India only. No personal data is transferred or accessed from outside India.
Retention Principles
Personal data is retained only as long as necessary for:
Retention Schedule
| Data Category | Retention Period |
|---|---|
| Client service data | Contract duration + 90 days |
| Marketing/consent data | Until consent withdrawn + 30 days |
| Employment records | Employment + 7 years |
| Financial/tax records | 7 years (statutory) |
| Security logs | 180 days |
| Failed recruitment applications | 12 months |
After the retention period, data is securely deleted or anonymized per the Data Deletion Policy.
| Right | Description |
|---|---|
| Right to Access | Obtain summary of personal data being processed and processing activities |
| Right to Correction | Request correction of inaccurate or incomplete personal data Right to |
| Right to Erasure | Request deletion of personal data when it is no longer necessary for processing |
| Right to Withdraw Consent | Withdraw consent for processing of personal data |
| Right to Grievance Redressal | File complaint with iLeads and escalate to Data Protection Board if unresolved |
| Right to Nominate | Nominate an individual to exercise rights in case of death/incapacity |
Internal Grievance Mechanism
Data Principals may file grievances regarding processing of their personal data:
Response Timeline
All third parties must:
Escalation
If the grievance is not resolved satisfactorily, Data Principals may escalate to the Data Protection Board of India as established under the DPDP Act.
In the event of a personal data breach:
For privacy-related queries, requests, or grievances:
This policy may be updated periodically. Material changes will be communicated via website and, where required, direct notification to affected Data Principals.
© iLeads 2026 | All Rights Reserved
iLeads stands out as a rapidly expanding provider of Business Process Management (BPM) Services within the country.
iLeads head office started in Dehradun, Uttarakhand in March 2010 as proprietary ownership and became private limited in March 2018, it eventually spread across India at various locations. It quickly emerged as a dynamic hub of operations and excellence. Over a period of time, the center has expanded to handle 15+ processes across diverse functions, supported by a strong and growing workforce of 1250+ employees. With a focus on performance, innovation, and client satisfaction, Ileads Dehradun continues to strengthen its presence as a key contributor to the organization’s overall growth story.
