An Insurance Company

An Insurance Company

An Insurance Company

Case Study: Company XXX (An Insurance Company)

Introduction:

This case study highlights iLeads' successful partnership with a life insurance company, showcasing their innovative solutions and strategic approach that led to significant improvements in sales, retention, and operational efficiency.

Client Overview:

The client, a leading life insurance provider, faced challenges in lead conversion, data management, and employee retention. They partnered with iLeads to enhance their online sales process, improve conversion rates, and streamline operations.

iLeads' Solutions:

iLeads implemented various solutions, including online sales by advisors, automation in call monitoring, hiring and coaching, and incentivizing agents based on performance. These strategies aimed to improve lead conversion, increase sales, and boost employee retention.

Results Achieved:
  • Higher conversion rates, with a significant increase in sales versus issuance
  • Improved sales per month and average ticket size, leading to enhanced revenue.
  • Higher employee retention and productivity, with daily productivity tracking and skill-based agent mapping.
  • Enhanced customer experience and satisfaction, demonstrated by improved contactability and lead conversion rate
  • Process Excellence & Process Transformation
Key Figures:
  • Conversion Rate Increase: Achieved a conversion rate increase from 35% to 65%
  • Sales Growth: Recorded a steady growth in sales per month, from 31,151,212 units in June to 44,408,948 units in November.
  • Revenue Enhancement: Average ticket size increased from 31,353 to 36,454.
  • Employee Retention: Achieved an average employee retention rate of 85%.
Extended Conclusion:

iLeads' strategic approach and innovative solutions have had a transformative impact on the client's business. By implementing smart coaching plans, automation tools, and targeted lead generation strategies, iLeads has significantly improved the client's sales performance, employee retention, and customer satisfaction. Overall, iLeads has provided exceptional support to the client, driving growth and operational excellence in the competitive life insurance market.

Uttarakhand Haryana Uttar Pradesh Rajasthan Karnataka Kerala

Uttarakhand

Head Office

Commercial Complex, Behind Kailash Tower, E.C Road, Dehradun, Uttarakhand

Branch 2 :

3rd Floor, HM Tower, New Road, Opp MKP College, Dehradun, Uttarakhand

Branch 3 :

1st Floor, Tata Oberai Motors, Opp - Doon Business Park, Transport Nagar, Dehradun, Uttarakhand

Haryana

Gurugram

Building Plot 31A, Sector-18, Udhyog Vihar, Gurugram, Haryana – 122002


Plot No.- 698, Phase- 5, Woxa Tower, Udhyog Vihar, Gurugram, Haryana – 122002

Rohtak :

Sila Bypass, Sonipat Road, Meghna Complex, Second Floor, Office No. 7, Rohtak-124001, Haryana.

Panipat :

Sila Bypass, Sonipat Road, Meghna Complex, Second Floor, Office No.- 7, Panipat- 124001, Haryana.

Ambala :

iLeads OFFICE4313/1 Science Market, near BD School, above Aim Electronic and Scientific, Ambala- 133001, Haryana

Uttar Pradesh

Muradabad :

Mandi Samiti Road near Hanuman Temple, Delhi Road, Moradabad- 244001.

Noida :

2nd Floor, A-11, Sector 16, Noida, Uttar Pradesh - 201301

Rajasthan

Bhilwara :

G-19, Shree Nath Tower, near Gangapur Choraya, Bhilwara- 311001, Rajasthan.

Bengaluru

Maruthi Chambers, Ground Floor, Silk Board Junction, Bommanahalli, Bengaluru, Karnataka

Kerala

New Bharath Towers, Chakkai Bypass, Trivandrum, 2nd floor. Tc no :86/1424(3), Kerela.